Abraham Jok, V. Safelite Fulfillment, Inc.

Court of Appeals of Washington·Decided July 28, 2026·No. 60685-2·Unpublished

Opinion

Filed

Washington State

Court of Appeals

Division Two

July 28, 2026

IN THE COURT OF APPEALS OF THE STATE OF WASHINGTON

DIVISION II

ABRAHAM JOK, No. 60685-2-II

Respondent,

v.

SAFELITE FULFILLMENT, INC., d/b/a UNPUBLISHED OPINION SAFELITE AUTOGLASS, and JUSTIN LANINGHAM and “JANE DOE” LANINGHAM, husband and wife, both individually and on behalf of their marital community composed thereof,

Defendants,

COZEN O’CONNOR, Appellant.

LEE, J. — Cozen O’Connor (Cozen), the law firm representing Safelite Fulfillment, Inc.

(Safelite), appeals the superior court’s order imposing a $1 million discovery sanction for violation of CR 26(g). Specifically, Cozen argues that its conduct was not sanctionable, and even if it was, the superior court’s imposition of a $1 million sanction was excessive.

Because Cozen failed to make a reasonable inquiry regarding Safelite’s insurance policies, we affirm the superior court’s ruling that Cozen had violated CR 26(g) and was subject to sanctions. However, because the $1 million sanction was not compensatory and because the superior court failed to consider the least severe sanction that would still educate, deter, and punish

Cozen, we reverse the amount of sanction imposed and remand to the superior court for further consideration.

FACTS

A. BACKGROUND In September 2020, Abraham Jok sustained injuries in a multiple-vehicle car accident involving a vehicle owned by Safelite and driven by Safelite employee, Justin Laningham. Shortly thereafter, Jok filed a personal injury action against Safelite and Laningham (collectively, Safelite). Safelite retained Robert Lee of Cozen as counsel.

1. Discovery On December 15, 2021, Lee sent an email request to Sedgwick, Safelite’s third-party administrator for Safelite’s insurance policies, asking for a copy of the applicable insurance policy for the matter. Lee’s email stated:

When you get the chance, could you forward the applicable policy for this matter?

Thank you!

Clerk’s Papers (CP) at 45. According to Lee, he requested the insurance policy in anticipation that Safelite and Laningham would be asked for copies of any applicable insurance policies during discovery.

On December 23, Jok sent his first set of interrogatories and requests for production (RFPs)

to Cozen. However, Jok’s discovery request was directed to Laningham only. Interrogatory No. 27 stated:

Do any insurance or indemnification policies exist that may satisfy part or all of a judgment that may be entered in this action; or to indemnify or reimburse for payments made to satisfy such judgment? If so, please state as to each insurance agreement or policy its complete contents, including:

(a) Name, address and telephone number of insurer or indemnitor;

(b) Name, address and telephone number of each named insured or indemnitee;

(c) Each type of coverage provided;

(d) Limits of each type of coverage provided;

(e) Amount of deductible as to each coverage;

(f) Policy period coverage;

(g) Policy number.

NOTE: This interrogatory may be responded to by producing a complete copy of the declaration page of each insurance agreement or policy.

CP at 55. RFP No. 7 requested the “[t]rue and correct copy of each insurance policy and declaration sheet referred to in Interrogatory No. 27.” CP at 57.

That same day, Lee again emailed Sedgwick, attaching Jok’s interrogatories and RFPs, and stated:

We have been served with discovery requests in this case. As part of our responses we will need to produce the applicable policy.

Could you send over when you get the chance? Thanks!

CP at 61.

On December 28, Sedgwick provided a copy of a 2020 CHUBB/ACE American Insurance Company (CHUBB) auto policy with Safelite listed as the insured and a $5 million liability limit. Sedgwick’s email response to Lee stated:

Good Afternoon,

Attached please find the 2020 auto policy.

....

Sedgwick manages claims on behalf of [CHUBB/]ACE American Insurance Company for this claim.

CP at 63.

On March 14, 2022, Safelite served its answers to Jok’s interrogatories and RFPs via email and attached a copy of the CHUBB policy declaration pages. Lee certified the discovery responses as being in conformance with CR 26(g). Neither Laningham nor Safelite signed the discovery responses.

In June 2024, the parties engaged in an unsuccessful mediation. Discovery closed on June 17, 2024. Trial had originally been set to begin on August 5, 2024. However, on July 31, 2024, the superior court informed the parties the trial date would need to be continued. Trial was subsequently rescheduled to begin December 9, 2024.

2. Travelers Excess Policy On August 1, 2024, Lee received an email from Travelers Property Casualty Company of America (Travelers), stating that Safelite had put it on notice of Jok’s claim. Travelers informed Lee that Safelite had an “Excess Follow Form and Umbrella Liability Insurance Policy” through Travelers for $25 million. CP at 92. Travelers did not provide a copy of the policy in this communication. According to Lee, this was the first that he or Cozen had learned of the existence of any such policy. Lee did not disclose the existence of the Travelers policy to Jok in August 2024 due to an “inadvertent error.” CP at 41.

On November 15, 2024, Jok sent a “Time Limited Policy Limit Demand” to Safelite. CP at 249. Jok stated that he intended to ask the jury for a verdict in the “tens of millions,” but was willing settle and release his claims “in exchange for tender of the policy limits in the amount of $5 million.” CP at 249. Jok’s policy limit demand was based on the $5 million CHUBB policy. Safelite’s immediate response was a request for more time to review the “policy limits demand.” CP at 252. Eventually, Safelite rejected the demand.

On December 5, Lee “realized that despite having become aware of the existence of the [Travelers] excess policy on August 1, 2024, [he] had not obtained and produced a copy of the policy or the declarations page to” Jok. CP at 41. That same day, Sam Cayton, an associate attorney at Cozen, requested a copy of Safelite’s Travelers policy from Travelers.

On the morning of December 6, Travelers forwarded a copy of the policy. Cayton sent the policy to Jok’s counsel via email. Cayton’s email contained the subject line, “Jok v. Safelite— Policy,” and his email stated:

Good morning, Counsel, attached to this email is a copy of an excess policy from Travelers that we received today. If you have any issues with accessibility, please do not hesitate to reach out to us.

CP at 99. Jok’s counsel did not receive the December 6 email from Cayton. According to Lee, he had no reason to believe that Jok’s counsel had not received Cayton’s email.

3. Trial Trial commenced on December 9. At issue in the trial was the nature and extent of Jok’s injuries and the damages amount.1 Jok requested a $25 million verdict. Throughout trial, Safelite and Jok continued attempts to settle. After unsuccessful settlement negotiations, Safelite offered to settle for $5 million. Jok rejected the offer.

On December 17, during the second week of trial, Lee, Jok’s counsel, and Travelers had a telephone conference regarding potential settlement. It was during that phone call that Jok’s counsel learned of the Travelers policy and stated that he never received a copy of the Travelers policy. According to Jok’s counsel, neither he nor anyone in his office received the December 6

1 Safelite admitted liability for the collision and that Jok had sustained a cervicothoracic trapezius strain from the collision.

email from Cayton. Lee then emailed Jok’s counsel, attaching the December 6 email with the Travelers policy attached. Lee also uploaded the policy and Cayton’s email to a file-sharing program to ensure Jok’s counsel’s receipt. Jok’s counsel received the copy of the Travelers policy that Lee sent on December 17.

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Abraham Jok, V. Safelite Fulfillment, Inc., (Wash. Ct. App. 2026).

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