Abhyankar v. JPMorgan Chase & Co

CourtDistrict Court, S.D. New York
DecidedJuly 15, 2020
Docket1:18-cv-09411
StatusUnknown

This text of Abhyankar v. JPMorgan Chase & Co (Abhyankar v. JPMorgan Chase & Co) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Abhyankar v. JPMorgan Chase & Co, (S.D.N.Y. 2020).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK -----------------------------------------------------------x YVONNE M. ABHYANKAR by KASHI BEHRSTOCK, as agent, and KASHI BEHRSTOCK,

Plaintiff, 18-cv-9411 (PKC)

-against- OPINION AND ORDER

JPMORGAN CHASE, N.A.,

Defendant. -----------------------------------------------------------x

CASTEL, U.S.D.J. In June 2017, a purported fraudster persuaded plaintiff Yvonne M. Abhyankar to transfer approximately $5,000 out of her checking account with JPMorgan Chase, N.A. (“Chase”). Alarmed by the apparent scam, Abhyankar and her adult daughter, plaintiff Kashi Behrstock, arranged for an in-person meeting at a Chase branch in Manhattan on June 19, 2017, where a Chase employee named Lorena Mejia advised them on measures intended to safeguard Abhyankar’s accounts. As a result of the meeting, Behrstock became a joint owner of both Abhyankar’s checking account and savings account. Despite these precautions, in March and April 2018, Abhyankar requested a series of wire transfers to a purported fraudster, in an amount totaling $192,000. Abhyankar arranged for the transfers in person at a Chase branch, where employees verified her identification prior to completing the requested transactions. Plaintiffs assert that Chase is liable for permitting Abhyankar to make these transfers in 2018, and bring claims against Chase under state and federal law. They contend that Chase knew that Abhyankar was an elderly person with a functional limitation but nevertheless permitted her to transfer large sums of money. The Complaint brings claims for breach of contract, breach of fiduciary duty and negligence under New York law, and one claim under the Electronic Fund Transfer Act, 15 U.S.C. § 1693h. Discovery in this case is now closed. Plaintiffs and defendant have each moved

for summary judgment in their favor. For the reasons that will be explained, defendants’ summary judgment motion will be granted in its entirety and the plaintiffs’ motion will be denied. BACKGROUND. A. Abhyankar’s Initial $5,000 Transfer and Plaintiffs’ Changes to Her Accounts. Unless otherwise noted, the following facts are undisputed. In June 2017, Abhyankar fell victim to a scam in which she transferred $5,000 from her Chase account to an apparent fraudster. (Def. 56.1 ¶ 9; Pl. 56.1 Resp. ¶ 9.1) She was 82 years old at the time. (Pl. 56.1 ¶ 3; Def. 56.1 Resp. ¶ 3.) On June 19, 2017, Behrstock, who is Abhyankar’s daughter, learned about the

transfer. (Pl. 56.1 ¶ 7; Def. 56.1 Resp. ¶ 7.) That day, Behrstock and Abhyankar went to a Chase branch and discussed the transfer with Mejia, who has the job title of Chase Private Account Banker. (Def. 56.1 ¶ 10; Pl. 56.1 Resp. ¶ 10; Pl. 56.1 ¶ 8; Def. 56.1 ¶ 8.) Mejia advised plaintiffs to take certain steps that were intended to lessen the risk that Abhyankar would fall prey to a future scam. On Mejia’s advice, plaintiffs closed Abhyankar’s existing checking account and jointly opened a new one. (Pl. 56.1 ¶¶ 12-13; Def. 56.1 Resp. ¶¶ 12-13.) Behrstock also was made a joint owner of Abhyankar’s savings account. (Def. 56.1 ¶ 11; Pl. 56.1 Resp. ¶ 11.) Plaintiffs took additional precautions with regard to the

1 Citations to the parties’ Rule 56.1 Statements is a shorthand means of referring to the underlying evidence cited in the corresponding paragraph. accounts, including ensuring that automatic account transfers, deposits, payments and overdraft protections were not permitted. (Def. 56.1 ¶ 11; Pl. 56.1 Resp. ¶ 11.) At that June 19, 2017 meeting, Mejia conferred with a “banker support line” to confirm that she was following Chase’s policies and procedures. (Pl. 56.1 ¶ 25; Def. 56.1 Resp.

¶ 25.) Plaintiffs assert that Chase does not have standard policies and procedures that apply to the circumstances of this case, which Chase disputes. (Pl. 56.1 ¶¶ 26-27; Def. 56.1 ¶¶ 26-27.) Mejia has denied that, at that meeting, she promised to alert Behrstock to any large or unusual transactions made on the accounts by Abhyankar. (Def. 56.1 ¶ 15; Pl. 56.1 Resp. ¶ 15.) The record does not include evidence that Mejia made such a statement. Similarly, at her deposition, Behrstock did not recall that Mejia orally agreed to notify her of large withdrawals or transfers made by Abhyankar.2 (Def. 56.1 ¶¶ 13-14; Pl. 56.1 Resp. ¶¶ 13-14.) Plaintiffs and Chase did not adopt any requirement that Behrstock authorize future transactions made by Abhyankar. (Def. 56.1 ¶ 16; Pl. 56.1 Resp. ¶ 16.) Mejia did not inform anyone else at Chase about her discussion with plaintiffs or the transfer of $5,000 from Abhyankar’s account.

(Pl. 56.1 ¶¶ 29-31; Def. 56.1 Resp. ¶¶ 29-31.) B. The 2018 Transfers Made by Abhyankar to the Purported Scammer. In March and April 2018, Abhyankar requested a series of one-time account transfers that totaled $192,000 in funds. (Def. 56.1 ¶¶ 17, 21; Pl. 56.1 Resp. ¶¶ 17, 21.) Each of these transfers was initiated by Abhyankar in person at a Chase branch, and her identification was verified prior to the transfers. (Def. 56.1 ¶ 20; Pl. 56.1 Resp. ¶ 20.) Chase did not flag these transactions as suspicious in nature. (Pl. 56.1 ¶¶ 38, 41, 44, 47; Def. 56.1 Resp. ¶¶ 38, 41, 44, 47.)

2 By agreement, Abhyankar’s deposition was not taken and she has offered no testimonial evidence on the motions. (Stipulation & Order filed Oct. 7, 2019 (Docket # 64).) All transfers were made from plaintiffs’ joint savings account, and included a March 13, 2018 transfer of $19,000; a March 15, 2018 transfer of $30,000; a March 16, 2018 transfer of $48,000; and a March 29, 2018 transfer of $48,000. (Def. 56.1 ¶ 18; Pl. 56.1 Resp. ¶ 18.) The transfers were made to entities named Go Luxury LLC, Tourneau LLC, Albert & Sons

Corp., Sheng Li Telecom International LLC and an individual named Hari Subedi. (Pl. 56.1 ¶¶ 37, 40, 43, 46, 50; Def. 56.1 Resp. ¶¶ 37, 40, 43, 46, 50.) Abhyankar also requested an internal transfer of $47,000 from the joint checking account to another Chase account. (Def. 56.1 ¶ 19; Pl. 56.1 Resp. ¶ 19.) Each transfer was a one-time transfer. (Def. 56.1 ¶ 21; Pl. 56.1 Resp. ¶ 21.) On April 4, 2018, Behrstock learned from Abhyankar that she transferred $47,000 to someone who had been “harassing her” over the phone. (Pl. 56.1 ¶ 49; Def. 56.1 Resp. ¶ 49.) Behrstock immediately called Chase. (Pl. 56.1 ¶ 51; Def. 56.1 Resp. ¶ 51.) According to Behrstock, the transaction was denoted as “pending” at that time, and Chase informed her that the transfer could not be stopped. (Pl. 56.1 ¶¶ 52-53; Def. 56.1 Resp. ¶¶ 52-53.) At her deposition, Behrstock testified that she did not monitor the accounts, and

that she only accessed the accounts online to pay Abhyankar’s credit card bills. (Def. 56.1 ¶ 23; Pl. 56.1 Resp. ¶ 23.) Behrstock testified that she first learned of the transfers on April 4, 2018, when Abhyankar informed her that she had transferred $47,000. (Def. 56.1 ¶ 24; Pl. 56.1 Resp. ¶ 24.) Chase first learned that the transfers were made to an alleged fraudster when contacted by Behrstock on April 4, 2018. (Def. 56.1 ¶ 25; Pl. 56.1 Resp. ¶ 25.) Behrstock filed a claim with Chase seeking reimbursement. (Def. 56.1 ¶ 26; Pl. 56.1 Resp. ¶ 26.) Chase denied Behrstock’s claim as a “Benefit Received” because Abhyankar, as an authorized signor, personally requested the transfers. (Def. 56.1 ¶ 27; Pl. 56.1 Resp. ¶ 27.) However, Chase attempted to rescind the transfers, and was successfully able to do so for the $19,000 transfer of March 13, 2018. (Def. 56.1 ¶¶ 28-29; Pl. 56.1 Resp. ¶¶ 28-29.) When Chase attempted to rescind the $48,000 transfer of March 16, Chase informed plaintiffs that it needed a copy of the police report filed by plaintiffs, which plaintiffs did not produce to Chase. (Def. 56.1 ¶¶ 31-33;

Pl. 56.1 Resp.

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