Aakash Dalal v. Global Tellink Corporation

New Jersey Superior Court Appellate Division·Decided March 20, 2025·No. A-0659-23/A-1498-23·Unpublished

Opinion

NOT FOR PUBLICATION WITHOUT THE APPROVAL OF THE APPELLATE DIVISION This opinion shall not "constitute precedent or be binding upon any court." Although it is posted on the internet, this opinion is binding only on the parties in the case and its use in other cases is limited. R. 1:36-3.

SUPERIOR COURT OF NEW JERSEY APPELLATE DIVISION

DOCKET NO. A-0659-23

A-1498-23

AAKASH DALAL, Plaintiff-Appellant, v.

GLOBAL TEL*LINK CORPORATION,

Defendant-Respondent.

AAKASH DALAL, Plaintiff-Appellant, v.

VIAPATH TECHNOLOGIES, INC., and GLOBAL TEL*LINK CORPORATION,

Defendants-Respondents.

Argued March 11, 2025 – Decided March 20, 2025 Before Judges Susswein and Perez Friscia.

On appeal from the Superior Court of New Jersey, Law Division, Essex County, Docket Nos. L-7456-20 and L-

4260-23.

Aakash Dalal, appellant, argued the cause pro se.

Aaron Van Nostrand argued the cause for respondents (Greenberg Traurig, LLP, attorneys; Aaron Van Nostrand, on the brief).

PER CURIAM In these consolidated appeals, plaintiff Aakash Dalal appeals from the Law Division's: August 14, 2023 order dismissing his complaint with prejudice against defendant Global Tel*Link Corporation (Global) for failing to appear for trial; October 12, 2023 order denying his Rule 4:50-1 motion to vacate the final order and reinstate his complaint against Global; October 4, 2023 order dismissing his separate complaint against defendants ViaPath Technologies, Inc. (ViaPath) and Global (collectively defendants) with prejudice based on res judicata; and December 15, 2023 order denying his Rule 4:50-1 motion to vacate the final order and reinstate his complaint against defendants. After reviewing the record, parties' arguments, and applicable legal principles, we vacate the orders dismissing plaintiff's respective complaints with prejudice and reverse and remand for further proceedings.

A-0659-23

I.

We summarize the pertinent facts and procedural history, which are largely undisputed. On October 16, 2020, Dalal filed a complaint against Global asserting violations of the New Jersey Consumer Fraud Act (CFA), N.J.S.A. 56:8-1 to -228, and unjust enrichment. Dalal alleged Global was a calling service provider that had engaged in unconscionable commercial practices. Dalal had opted out of a federal class action against Global in the District Court of New Jersey, as he was not satisfied with the negotiated class settlement.

Global provided inmate calling services to county and state correctional facilities throughout New Jersey. Dalal has been incarcerated since 2012 and was an inmate in the Bergen County Jail (BCJ) from 2012 through 2017. To use Global's calling services, inmates in the BCJ had to deposit funds with Global or the BCJ, which could be charged. Dalal alleged that Global: was the exclusive calling service provider at the BCJ; charged an exorbitant rate per minute for calling time; and provided commissions to correctional facilities from its unconscionable earnings. He claimed a financial loss of approximately $19,000 from using Global's calling services because he frequently called family, friends, and legal counsel.

A-0659-23

After Global answered Dalal's complaint in January 2021, the parties engaged in discovery. On July 28, Global responded to Dalal's first and second sets of interrogatories. Finding Global's answers insufficient, Dalal filed a motion to compel more specific answers to his interrogatories. Global opposed the motion.

In November 2021, Dalal moved to amend his complaint, alleging fifteen claims including: CFA violations; violations of the Federal Wiretap Act, 18 U.S.C. §§ 2510 to 2522; violations of the New Jersey Wiretapping and Surveillance Control Act, N.J.S.A. 2A:156A-1 to -37; violations of 42 U.S.C.§ 1983; violations of the New Jersey Civil Rights Act, N.J.S.A. 10:6-1 to -2; conspiracy to violate state and federal civil rights; common law civil conspiracy; common law invasion of privacy; negligence; and various other claims. Global also opposed this motion.

The motion judge scheduled argument via Zoom, recognizing that Dalal was incarcerated. At the March 9, 2022 hearing, the motion judge verified that Dalal was in South Woods State Prison and that future court notices should be mailed to Dalal at the prison with his "name" and "[State Bureau Identification (SBI)] number." The motion judge had to reschedule the hearing due to Dalal's limited availability on the day of the argument. The motion judge informed the

A-0659-23

parties that he was being transferred to a different division, and another judge would be assigned to handle the motions. He advised the parties that after reviewing the submissions, he was "prepared [to] grant the motion to amend" and the motion to compel, but because Global's counsel declined to proceed on the papers, oral argument would be adjourned and held before another judge. The parties thereafter entered a consent order extending the discovery end date to December 31, 2022. In August, Dalal wrote to the second judge requesting his motions be relisted and decided.

On March 31, 2023, over one year later, although Dalal's motions to amend and to compel discovery had not been addressed, the court sent Dalal a trial notice for August 14, which was also uploaded to eCourts.1 On July 19, the court issued a second trial notice for the same trial date. The notices did not contain Dalal's SBI number. Dalal maintains he never received the trial notices.

On August 14, a third judge presiding over the trial call dismissed Dalal's complaint with prejudice for failing to appear for trial.2 Dalal moved to vacate the order of dismissal and reinstate his complaint. Dalal certified to not

1 On appeal, the parties have not provided copies of the March 31, 2023 trial notice that the court sent to Dalal. 2 The third judge's order of dismissal for Dalal's failing to appear for trial was not accompanied by an oral or written statement of reasons. See Rule 1:7-4 (1).

A-0659-23

receiving the court's trial notices. He asserted that he received a copy of the July notice, which did not contain his SBI number, from a third person after dismissal of his complaint. Dalal further certified to having advised the motion judge that correspondence should include his name and SBI number. Dalal represented he was told by court staff that scheduled court appearances "would be via Zoom due to [his] incarcerated status and that court staff would arrange them as they did [for the] March [2022]" motion hearing. Dalal certified to calling the court multiple times before the trial date and to sending a letter in August 2022 to the second judge requesting oral argument be relisted and the outstanding motions be decided. He believed "the parties could not proceed without a ruling on these motions."

The fourth judge denied Dalal's motion to vacate the dismissal with prejudice, finding the court sent Dalal a trial notice and posted notice on eCourts in March 2023. It is undisputed that Dalal could not receive eCourt notices. The fourth judge's four-sentence written statement of reasons did not address Dalal's arguments that: the court never heard or decided his motion to amend and to compel discovery; he had confirmed any correspondence must include his SBI number before the motion judge; and the third judge wrongly dismissed

A-0659-23

his complaint with prejudice and should have dismissed the complaint without prejudice.

In June 2023, Dalal filed a second complaint against defendants. He asserted ViaPath was formerly known as Global and had entered into exclusive contracts with county and state correctional facilities to provide the same calling services as Global. Dalal's second complaint mirrored the proposed fifteen- count first amended complaint against Global, which Dalal had never filed because his motion to amend was not decided.

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