250ok, Inc. f/k/a 250ok, LLC v. Message Systems, Inc., a/k/a SparkPost

Court of Chancery of Delaware·Decided January 22, 2021·No. C.A. No. 2020-0588-JRS·Published

Opinion

IN THE COURT OF CHANCERY OF THE STATE OF DELAWARE

250ok, INC. f/k/a 250ok, LLC )

)

Plaintiff, )

)

v. ) C.A. No. 2020-0588-JRS )

MESSAGE SYSTEMS, INC., a/k/a ) SPARKPOST, )

)

Defendant. )

MEMORANDUM OPINION

Date Submitted: November 17, 2020 Date Decided: January 22, 2021

James P. Hughes, Jr., Esquire and Lauren Dunkle Fortunato, Esquire of Young Conaway Stargatt & Taylor, LLP, Wilmington, Delaware and Matthew T. McLaughlin, Esquire and Kacey Houston Walker, Esquire of Nixon Peabody LLP, Boston, Massachusetts, Attorneys for Plaintiff 250ok, Inc., f/k/a 250ok, LLC.

Ryan D. Stottmann, Esquire and Sarah P. Kaboly, Esquire of Morris, Nichols, Arsht & Tunnell LLP, Wilmington, Delaware and Clement S. Roberts, Esquire and Nathan Shaffer, Esquire of Orrick, Herrington & Sutcliffe LLP, San Francisco, California, Attorneys for Defendant Message Systems, Inc. a/k/a SparkPost.

SLIGHTS, Vice Chancellor

Plaintiff, 250ok, Inc., alleges Defendant, Message Systems, Inc. d/b/a SparkPost (“SparkPost”), breached a Reseller Agreement (defined below) and misappropriated trade secrets. It now seeks equitable relief to prevent further breaches and further misappropriations. While SparkPost acknowledges that both the breach of contract and misappropriation of trade secrets claims are fact-intensive and not proper for resolution on a motion to dismiss, it has moved to dismiss the Complaint’s Count III, where 250ok alleges SparkPost was unjustly enriched by its misappropriation and use of 250ok’s confidential information and proprietary data.

When a plaintiff asserts a claim under Delaware’s trade secrets statute, that claim “occupies the field” and preempts a claim for common law unjust enrichment. Accordingly, as explained below, the motion to dismiss must be granted.

I. BACKGROUND

I have drawn the facts from well-pled allegations in the Verified Complaint (the “Complaint”) and documents incorporated by reference or integral to that pleading.1 For purposes of the motion, I accept as true the Complaint’s well-pled factual allegations and draw all reasonable inferences in Plaintiff’s favor. 2

1 Verified Compl. (“Compl.”) (D.I. 1); Wal-Mart Stores, Inc. v. AIG Life Ins. Co., 860 A.2d 312, 320 (Del. 2004) (noting that on a motion to dismiss, the court may consider documents that are “incorporated by reference” or “integral” to the complaint). 2 Savor, Inc. v. FMR Corp., 812 A.2d 894, 896–97 (Del. 2002).

A. The Parties Plaintiff, 250ok, a Delaware corporation, is an email marketing company that maintains a comprehensive platform supporting “all phases of email marketing, including tools focused on deliverability, design, validation, and engagement analytics.”3 Defendant, SparkPost, also a Delaware corporation, began its relationship with 250ok as a customer in 2013.4 It later became a reseller of 250ok’s products under a “Reseller Agreement.”5 B. 250ok’s Sensor Network Technology In today’s realm of digital technology, companies face the ongoing challenge of ensuring their advertising content reaches their customers and putative customers. Email marketing has become an essential component of digital advertising. 6 And, as advertisers attempt to place their content in consumers’ email inboxes, the email service providers (“ESPs”) for those consumers attempt to block that content as

3 Compl. ¶¶ 4, 14.

4 Compl. ¶¶ 5, 23.

5 Compl. ¶ 24.

6 Compl. ¶ 8.

“spam.”7 Ending up in a “spam” folder sounds the death bell for an advertiser’s email as it all but ensures the email will never see the light of day once sent.8 One way ESPs mark emails as spam is through “spam traps.” 9 Spam traps are simply email addresses. These email addresses process incoming emails and “extract certain metadata” to ascertain “the sender’s identity and other key information.”10 By analyzing this information, the ESPs seek to identify which senders are worthy of the ESPs “blacklist.”11 If an email address is blacklisted, the sender’s emails automatically are diverted into a recipient’s spam folder.12 Given that operators of spam traps keep the identity of their addresses secret, companies, like 250ok, have attempted to replicate the effect of spam traps to help customers avoid the ESP blacklists.13 These fake spam traps are known as “sensor networks.” A “sensor network” is designed to mirror an ESP’s spam trap, but “unlike spam traps, the data obtained from pure sensor networks is not used to

7 Compl. ¶ 10.

8 Compl. ¶ 9.

9 Compl. ¶ 10.

10 Id.

11 Id.

12 Id.

13 Compl. ¶ 11–12.

populate blacklists” but “to help email senders identify deliverability issues” so they can address the issues and avoid the spam traps. 14 250ok’s proprietary sensor network is known as MailboxPark (the “Sensor Network”).15 Utilizing the Sensor Network as the backbone, 250ok offers a service known as Reputation, “which helps senders monitor their internet protocol addresses and domains to identify sending practices that damage the sender’s reputation.”16 To build the Sensor Network and subsequently roll-out its Reputation product, 250ok “invested significant resources” in order to build “an innovative software platform that leverages partnerships with a wide range of domain owners and managers to generate email data from the traffic sent to those domains.”17 250ok maintains that “[t]he components, composition, and architecture of the Sensor Network are not known or readily ascertainable, . . . [which] allows the Sensor Network to mimic the functionality of spam-trap networks.”18

14 Compl. ¶ 13.

15 Compl. ¶ 19.

16 Compl. ¶ 15.

17 Compl. ¶ 18.

18 Compl. ¶ 20.

C. The Reseller Agreement On July 17, 2015, 250ok and SparkPost entered into the Reseller Agreement, whereby “SparkPost [was designated] as a reseller of the service that 250ok provides through its Platform (the ‘Service’).” 19 The Reseller Agreement granted SparkPost a license to “use and access the 250ok Service for the purpose of bundling the subscription to the Service for re-sale with [SparkPost] products and services to [SparkPost’s] Customers . . . .” 20 To protect 250ok’s information, the Reseller Agreement, at Section 5.2, contained several restrictions upon SparkPost’s use of information it received as a 250ok reseller:

Restrictions. [SparkPost] shall not (a) modify, copy or create derivative works based on the Service; (b) frame or mirror any content forming part of the Service, other than on [Sparkpost’s] and Customer’s own intranets or otherwise for its own internal business purposes; (c) reverse engineer the Service; or (d) access the Service in order to (i) build a competitive product or service, or (ii) copy any ideas, features, functions or graphics of the Service.21

As defined, “Confidential Information” included, among other things, “technology and technical information, product designs, and business processes.”22

19 Compl. ¶ 24.

20 Compl. ¶ 26 (alteration in original); Compl., Ex. A (“Reseller Agreement”) § 3.5.

21 Reseller Agreement § 5.2.

22 Compl. ¶ 29; Reseller Agreement § 6.1.

In Section 6.2 of the Reseller Agreement, SparkPost promised “not to disclose or use any Confidential Information of [250ok] for any purpose outside the scope of this Agreement.” 23 SparkPost also agreed that it would “use the same degree of care to protect the Confidential Information as it used to protect its own information of a confidential and proprietary nature, but in no event shall it use less than reasonable care.”24

D. 250ok’s Disclosure and SparkPost’s Alleged Misuse of 250ok’s Confidential Information

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250ok, Inc. f/k/a 250ok, LLC v. Message Systems, Inc., a/k/a SparkPost, (Del. Ct. App. 2021).

250ok, Inc. f/k/a 250ok, LLC v. Message Systems, Inc., a/k/a SparkPost (250ok, Inc. f/k/a 250ok, LLC v. Message Systems, Inc., a/k/a SparkPost) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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