Home/CFR/Title 49/Part 375
FEDERAL · 49 CFR

Part 375 — Transportation of Household Goods in Interstate Commerce; Consumer Protection Regulations

47 sections · Title 49: Transportation

§ 375.101Who must follow the regulations in this part?
§ 375.103What are the definitions of terms used in this part?
§ 375.105What are the information collection requirements of this part?
§ 375.201What is my normal liability for loss and damage when I accept goods from an individual shipper?
§ 375.203What actions of an individual shipper may limit or reduce my normal liability?
§ 375.205May I have agents?
§ 375.207What items must be in my advertisements?
§ 375.209How must I handle complaints and inquiries?
§ 375.211Must I have an arbitration program?
§ 375.213What information must I provide to a prospective individual shipper?
§ 375.215How must I collect charges?
§ 375.217How must I collect charges upon delivery?
§ 375.219May I extend credit to shippers?
§ 375.221May I use a charge or credit card plan for payments?
§ 375.301What service options may I provide?
§ 375.303If I sell liability insurance coverage, what must I do?
§ 375.401Must I estimate charges?
§ 375.403How must I provide a binding estimate?
§ 375.405How must I provide a non-binding estimate?
§ 375.407Under what circumstances must I relinquish possession of a collect-on-delivery shipment transported under a non-binding estimate?
§ 375.409May household goods brokers provide estimates?
§ 375.501§ 375.501 [Reserved]
§ 375.503Must I write up an inventory?
§ 375.505Must I write up a bill of lading?
§ 375.507Must I determine the weight of a shipment?
§ 375.509How must I determine the weight of a shipment?
§ 375.511May I use an alternative method for shipments weighing 3,000 pounds or less?
§ 375.513Must I give the individual shipper an opportunity to observe the weighing?
§ 375.515May an individual shipper waive his/her right to observe each weighing?
§ 375.517May an individual shipper demand re-weighing?
§ 375.519Must I obtain weight tickets?
§ 375.521What must I do if an individual shipper wants to know the actual weight or charges for a shipment before I tender delivery?
§ 375.601Must I transport the shipment in a timely manner?
§ 375.603When must I tender a shipment for delivery?
§ 375.605How must I notify an individual shipper of any service delays?
§ 375.607What must I do if I am able to tender a shipment for final delivery more than 24 hours before a specified date?
§ 375.609What must I do for shippers who store household goods in transit?
§ 375.701May I provide for a release of liability on my delivery receipt?
§ 375.703What is the maximum collect-on-delivery amount I may demand at the time of delivery?
§ 375.705If a shipment is transported on more than one vehicle, what charges may I collect at delivery?
§ 375.707If a shipment is partially lost or destroyed, what charges may I collect at delivery?
§ 375.709If a shipment is totally lost or destroyed, what charges may I collect at delivery?
§ 375.801What types of charges are subject to this subpart?
§ 375.803How must I present my invoice?
§ 375.805If I am forced to relinquish a collect-on-delivery shipment before the payment of ALL charges, how do I collect the balance?
§ 375.807What actions may I take to collect the charges upon my invoice?
§ 375.901What penalties do we impose for violations of this part?