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Title 39
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Part 3055
FEDERAL · 39 CFR
Part 3055 — Service Performance and Customer Satisfaction Reporting
29 sections · Title 39: Postal Service
§ 3055.1
Annual Reporting of service performance achievements.
§ 3055.2
Contents of the annual report of service performance achievements.
§ 3055.3
Reporting exceptions.
§ 3055.4
Internal measurement systems.
§ 3055.5
Changes to measurement systems, service standards, service goals, or reporting methodologies.
§ 3055.6
Addition of new market dominant products or changes to existing market dominant products.
§ 3055.7
§ 3055.7 [Reserved]
§ 3055.20
First-Class Mail.
§ 3055.21
USPS Marketing Mail.
§ 3055.22
Periodicals.
§ 3055.23
Package Services.
§ 3055.24
Special Services.
§ 3055.25
Nonpostal Products.
§ 3055.30
Periodic reporting of service performance achievements.
§ 3055.31
Contents of the Quarterly Report of service performance achievements.
§ 3055.32
Measurement systems using a delivery factor.
§ 3055.45
First-Class Mail.
§ 3055.50
USPS Marketing Mail.
§ 3055.55
Periodicals.
§ 3055.60
Package Services.
§ 3055.65
Special Services.
§ 3055.70
§ 3055.70 Nonpostal products. [Reserved]
§ 3055.90
Reporting of customer satisfaction.
§ 3055.91
Consumer access to postal services.
§ 3055.92
Customer Experience Measurement Surveys.
§ 3055.100
Definitions applicable to this subpart.
§ 3055.101
Public Performance Dashboard.
§ 3055.102
Contents of the Public Performance Dashboard.
§ 3055.103
Format for data provided in the Public Performance Dashboard.